Annual report
2024/25

Whai Manaaki Kai

Over the past year, at a time when rising inflation has caused many whānau to experience unfamiliar levels of food insecurity, Whai Manaaki Kai continued its growth and impact through its two core services, Pātaka Kai (providing emergency food parcels) and Manaaki Kai (our social supermarket).

Our fruit and vegetable pop-up has further enhanced nutritional access for whānau.

Completing its second full year of operation, Manaaki Kai has further embedded its mana enhancing, client-led model of food support within Visionwest. This saw 1,980 shoppers accessing the social supermarket. Meanwhile, 12,179 emergency food parcels were distributed through Pātaka Kai – that’s over $1.89M worth of kai to whānau in urgent need.

A new initiative for Whai Manaaki Kai has been our Friday Fruit and Veggie pop up. Launched this year, it is meeting a growing demand for fresh, healthy kai at an affordable price. For just $16 a week, whānau can purchase a bag containing a variety of fruit and vegetable items. The strong uptake of this pop-up reflects a growing awareness and trust in Visionwest’s kai services, and its success stands out as a particularly rewarding part of the year. Feedback from whānau has been overwhelmingly positive, with many expressing gratitude for access to fresh, healthy produce they could not otherwise afford – read more about this in the Milestones section of this Report.

Manaaki Kai shelves

The Whai Manaaki Kai Team at Whānau Services Team Day 2024.

Another deeply rewarding outcome was witnessing a volunteer’s journey from casual volunteering at Whai Manaaki Kai to securing a part time role and eventually transitioning into full time employment in another department within Visionwest. Their story is a powerful reflection of the mana-enhancing, empowering environment Whai Manaaki Kai seeks to foster, not only for those receiving support but also for those serving.

Meeting the consistently high demand for food support remains a challenge, especially during these times of increased community need. Ensuring that our shelves remained fully stocked, particularly in our Social Supermarket, has required ongoing coordination with suppliers, volunteers, and community partners – all of whom we value greatly.

Notable over the past year has been the continued rise in working families accessing kai support. Self-referral continues to be the main access point with many whānau coming to a food support organisation for the first time.

Pātaka Kai

NUMBER OF FOOD PARCELS PROVIDED TO OUR COMMUNITY (Pātaka Kai)

Pātaka Kai

NUMBER OF WHĀNAU RECEIVING FOOD SUPPORT (Pātaka Kai and Manaaki Kai)

Our weekly Friday Fruit and Veggie pop up distributed 1,420 bags of fresh produce, improving nutrition and food variety for whānau.

Whai Manaaki Kai is not just a food support service, we’re becoming a place of connection, empowerment, and growth for the community.

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