Annual report
2024/25

Angela’s Story

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Navigating disability support can be overwhelming. For Angela, Visionwest became more than a service provider – it became a place of understanding, strength, and guidance.

Angela’s connection with Visionwest began over two decades ago when her eldest child was a toddler. “I used to go to Mainly Music at Visionwest,” she recalls. “He’s now 23.” Years later, she returned through a GP referral. “It was one of two places suggested, and I chose Visionwest.” That decision shaped her family’s journey.

Angela is a mother of three. Her eldest is neurodivergent and lives with ADHD. Her 10-year-old daughter has Down Syndrome and other complex health issues. The road to finding adequate and appropriate support was long and painful. “The beginning was so rough,” she shares. “I had nothing. Every time I tried to ask, I was told not to.”

But she kept going. “It’s still a journey in progress. We’re getting through the days as they come. I’m new to this. Our journey won’t stop until I stop breathing.”

Visionwest became a place of comfort for Angela. “The staff made me feel really good and comfortable,” she says. “There was a lot I didn’t understand due to processing disorders, but they’ve always been supportive. They put up with my quirky way of doing things, and it just makes things easier.”

The impact has been profound. “It’s made a real positive impact on my life and my children’s lives. Happy mum, happy kids.” She adds, “I’ve never had support like this. Without it, my mental health would be extremely bad.”

Her children benefit too. “There are so many things out there you can do, but you can’t afford to. Without support, they miss out.”

Angela is passionate about Individualised Funding. “Don’t be discouraged when someone says no. Visionwest will help fight for you. Keep pushing, keep asking questions, and don’t take no for an answer.”

Now, she’s an advocate. “I always say, ‘Go to Visionwest. They’re like a big family who I’m grateful to have in my life.’”

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